Boiler Installation

Can I get anyone to install my new gas boiler?

To install a condensing gas-fired boiler, the installers you employ must be CORGI registered (Council for Registered Gas Installers) , this is a safety and legal requirement. With the new gas regulations you should also ensure that they are also capable of installing condensing boilers.

What boiler installer options are there?

The Heating and Hot Water Council advises that there are 1.5 million gas boilers sold each year in the UK which are installed by some 100,000 CORGI registered installers. The UK market is typically very fragmented with “the one-off installer … running his own business in an individualistic way”. There is only one major national installer, British Gas with its own engineering workforce of more than 6,000 trained plumbers and electricians.

The choice falling to a householder is whether to select a national company or to contract a local installer. The table below reflects the Heating and Hot Water Council market analysis for the government in response to the recent energy white paper.

Central Heating Installation Options Comparison
Service Local Installers British Gas
Specialist Installation Engineers Can be, but often generalists covering plumbing, gas fitting and heating. Yes – trained at British Gas Engineering Academy
CORGI registered Yes but check qualifications to avoid rogue traders Yes
Public liability insurance to cover accidents Yes but check cover for certainty Yes
Guarantee that spare parts will be available for 15 years after boiler production ceases No Yes
Cover available to service and repair your system 24 hours a day, 365 days of the year No Yes

Local boiler installers

If you decide you want to find a local installer to fit a boiler you must ensure that they are CORGI registered. They must also hold the correct qualifications to do the type of work you need to be completed. Make sure that your installer shows you their CORGI ID card before they start any work in your home – your safety depends upon this. If you have any doubts you can use the CORGI check an installer service to confirm the validity of the ID card or contact CORGI on 0870 401 2300.

British Gas Installation Engineers

Following on from the checks their Heating Advisor has made, British Gas will send out one of their Installation Engineers or an installation team to install your new boiler as quickly as possible.

The Installation Engineers are highly trained professionals who not only know how to expertly install your system but also how to treat your home whilst they are a visitor.

So, what can you expect from a British Gas Installation Engineer?

  • He/She will telephone before arrival to confirm your appointment
  • He/She will confirm what has been agreed with the Technical Surveyor, we call this ‘walking the job’.
  • He/She will install your new boiler, using detailed notes from the Technical Surveyor
  • He/She will ensure minimum disruption by cleaning up throughout installation
  • He/She will explain how to use your new boiler, and go through any instructions you’re not sure about
  • He/She will check your boiler is working and carry out any safety checks
  • Finally, he/she will confirm you’re completely happy with the service and installation before leaving

Arrange for your boiler to be professionally installed

A British Gas Heating Advisor can visit your home to assess which type of boiler is right for you and to provide you with a firm quotation for a new boiler installation in their sale.

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